Need to change a payment method? You've come to the right place! In this article we will cover the 4 following scenarios:

  1. Changing the amount on a direct debit subscription

  2. Changing the amount on a Stripe subscription

  3. Changing between direct debit and card

  4. Updating payment methods when someone has an existing membership


Changing the amount on a direct debit subscription

If you'd like to change the amount on a direct debit subscription, then we've got you covered with step-by-step instructions in this guide article, which is also helpful for everything to do with GoCardless subscriptions!


Changing the amount on a Stripe subscription

If you'd like to change the amount on a Stripe subscription, you will want to do that within stripe. Fear not, we have handy step-by-step instructions for you to follow!


Changing between direct debit and card

To change payment methods from direct debit to card or from card to direct debit, you will need to cancel the existing subscription and re-subscribe using a Beacon form.

Click here to change or cancel a subscription in Stripe

Click here to cancel a GoCardless subscription


Updating payment methods when someone has an existing membership

In order to update the payment method for a membership's subscription, first cancel the relevant subscription, then the member will need to sign up for a new membership, which will create a new membership record in Beacon. You can then merge those two memberships together.

Click here to change or cancel a subscription in Stripe

Click here to cancel a GoCardless subscription

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