Beacon makes it easy to define custom connections between people and organisations in your database. Relationships between people also have a reciprocal relationship. For example the reciprocal of a Parent relationship would be Child.
Managing your relationship types
Note: Relationship types can only be created or updated by Beacon admins.
The relationships settings page shows you all of the relationship types that have been set up for your organisation. Head to Settings > Relationships to configure them.
As standard, your Beacon account comes with the following people to people relationships:
Parent / Child
It also comes with the following people to organisation relationships:
You can click on a relationship to edit it.
Creating a new relationship
Note: Relationship types can only be created by Beacon admins.
You can create a new relationship by clicking the 'Create relationship' button in the top right of the relationships settings page.
There are two types of relationships you can define
Relationships from a person to another person
Relationships from a person to an organisation
Relationships between people can also include a 'reciprocal relationship'. The reciprocal relationship describes the complimentary and opposite relationship to the one you're creating. For example the reciprocal of a Parent relationship would be Child.
You should decide if your relationship should have a reciprocal relationship when creating the relationship. Once created you will not be able to add or remove a reciprocal.
Every relationship you define, including its reciprocal, must include a unique name and its plural. The name will be used by your team when choosing the relationship they want to set between two people or a person and an organisation.
Relationships that expire
Note: Once active, the 'Can expire' toggle can't be turned off
Relationships that can expire will have the following extra information available to be set:
When the relationship started
When the relationship ended
A toggle which indicates whether the relationship is in the past or not
The relationships tab
The relationships tab is a configurable view where you can view, add and edit relationships between people and organisations. The relationships tab is only available on people records. You can add new cards to the tab and pick which relationships they should show.
For relationships between people, the card will display the relationship from the perspective of the person whose record you are viewing. For example, if we're looking at David's record and we create a relationship with Chris of type 'Parent', then we're saying that Chris is David's parent.
All listed relationships are from the perspective of the person's record.
This is different for organisations. All organisations show that person's relationship to the organisation (e.g. Employee, Trustee).
Relationship cards show a list of all relationships that the card is configured to show. You can view and hide past relationships by toggling the show past relationships button at the bottom of the card.
Clicking an item in the card will take you through to that record in Beacon. If you have access to edit people and organisation you will also be able to edit the relationships by clicking the pencil icon at the end of each item. In the edit relationship dialog you can add and change notes. If the relationship is allowed to expire you will also be able to configure the start and end date of the relationship and whether the relationship is in the past or not.
Creating a relationship card
Note: Relationship cards can only be created by Beacon admins.
To create a new relationship card first make sure you are customising the record. Once in customisation mode you will be able to add a new card to the relationships tab by clicking the Add Card button from the bottom of the list of cards.
From here give your card a title and icon (these will appear at the top of the card). You should then choose which relationships you would like Beacon to show in the card.
A card can also be edited or removed by clicking any existing card while customising a record.
Adding relationships to a card
Note: Relationships can be added to cards by users who have edit access to people and organisations
To add a new relationship to a card click the plus button in the top right of the card.
From this dialog you will first have to choose the type of relationship you are adding. With the relationship type chosen you can select the person or organisation that the relationship is with. Additionally you can add some notes about the relationship.
If the selected relationship is configured so that it can expire then you can choose whether or not this is a past relationship. You can also set a start and end date on the relationship. End dates can only be set on past relationships. Both start and end dates must be in the past.
Relationship audit logs
From the timelines tab on a person record you will be able to see audit logs relating to the creation, modification or removal of relationships relating to that person.
Like other audit logs you can show or hide them by toggling the Audit logs timeline filter.