Heads up! This is a guide for admins. If you're not an admin yet, ask your Beacon admin to promote you so you can start managing fields.
A List of related records card is a common kind of card in Beacon. It allows you to show records that relate to the record you are looking at.
Here's a few examples in plain English:
The payments that a person has made:
2. The events they are attending (or have attended):
3. The employees at an organisation:
This card allows you to create new related records by clicking the + icon on the card. The relationship will be pre-filled for you, meaning there's one less field to input:
Adding a new card
There are two places you can add a new list of related records card:
At the bottom of your existing related records cards, so it displays on the right hand side of the record.
Tip: this is usually where these cards are best stored, making it easy to see what the record is related to at a glance.
At the bottom of your existing cards, so that it displays in line with the main information for that record.
To add a new list of related records card, click Add card at the bottom of either set of existing cards, whilst in customisation mode.
To edit a card, just click the card when you're in customisation mode. A dialog will open, allowing you to edit a number of different card settings.
There's quite a few fields, so we'll go through each of them in turn:
Title & icon
This should be fairly self explanatory - what title and icon would you like the card to have?
Records relate to one another by "pointing" in Beacon. For example, a payment record would "point" to the person who made it, or a person might point at the organisation they work for.
This is (usually) set by default to the record type that you're adding the card to. Most of the time, this is all you need.
However, there are some more advanced scenarios that this is useful for - we'll cover these at the end of this article.
This is the field on the record type that you're listing that points to the record type you're adding the card to.
Let's say you wanted to list payments made by someone when viewing their person record. On the payment record type, the "Person" field is pointing at the person record type:
As such, you would choose the Person field in this related field option.
However, if you wanted to show the payments that had come as a result of someone's fundraising efforts, you would store them in the fundraiser field on the payment:
In this case, you'd pick fundraiser in this related field option:
Title & secondary fields
On to the easy stuff. You can surface up to 4 fields from the record you're listing in the card - one "title" field, and three optional secondary fields:
Last but not least - filters. Sometimes you won't want to show all related records - just a subset of them. Filters allow you to define the criteria you want, using the standard Beacon filtering interface.
A few examples where this might be appropriate:
List payments, but only donations (exclude event ticket payments and membership fees)
List tasks, but only the ones that are incomplete
By default, the related records card shows the most recently created records first. However, you can change this to ensure that the records most relevant appear at the top:
As mentioned above, relationships in Beacon work using "pointers". One record type can point at another. Payments > people, people > organisations, etc.
When you start to think about all of the relationships that exist in a CRM, things can start to get a little tricky. Sometimes it can be really useful to list some related records, but they don't always relate directly to the record type you're looking at.
To help deal with this, we've built this card to allow you to list records that relate to related records of the record you're viewing. Woah 😲.
While this sounds incredibly confusing, there are a number of very reasonable scenarios below.
Often major donors have personal trusts that they make donations via. Technically the payments were made by the trust, rather than the donor themselves, so the payments shouldn't point directly at the donor's person record.
This is a problem, because when you open up their person record in Beacon, it's important to be greeted with that information front and center!
To achieve this, set Pointing to as organisations, rather than people. Additionally, you'll need to set a Pointing field, which is the field on the person that ties them to the organisation:
This is an opposite scenario. If you're tracking donations made by employees working at a business, it's important to be able to quickly see the payments made by all employees working there when viewing their organisation record.
Payments don't point directly at the organisation (as they were made by people), but the people do point at the organisation. You can think of this as a "one step removed" scenario.
When adding this card to an organisation record type, set Pointing to as people, rather than organisations. You'll also need to set the Pointing field as well, which is the field that ties people to organisations:
Other scenarios where this can be useful:
List events attended by all employees, on the organisation
List payments attended by all members of a household, on the household
List grants awarded to you made by a person's employer, on the person