Drop-down lists are versatile, and ensure cleaner data compared to a free text field for when there's a limited range of possible values in a field. But that doesn't mean they won't need to change sometimes!
Changing, adding or re-ordering the options in a drop-down field is quick and easy.
Note: You'll need to be an admin to change drop-down list options
Adding new drop-down options
Individually
Enable customisation mode by clicking on the cogwheel in the top right of a record
Click the drop-down field you'd like to edit (directly on the field, not the card)
Type your new drop-down option in the 'Add drop-down options' box and press enter ↵ on your keyboard
Click 'Save'.
In bulk
Got a long list of options and don't want to add them one at a time?
Enable customisation mode by clicking on the cogwheel in the top right of a record
Click the drop-down field you'd like to edit (directly on the field, not the card)
Click the icon at the right hand side of the 'Add drop-down options' box
Type or paste in your list of new drop-down options, making sure to enter one new option per line, then click 'Add'.
Click 'Add'
Removing options
To remove any drop-down options that you no longer need, follow these steps:
Enter customisation mode
Click on the drop-down field you'd like to remove your option from
Click the 'X' next to any option that you no longer need
Click 'Save'
Warning: Any records that had that option will have that value removed - there is no undo, so make sure you don't need it!
Reordering drop-down options
By default, any new drop-down options will be added to the bottom of your list.
Enable customisation mode by clicking on the cogwheel in the top right of a record
Click the field you'd like to edit (directly on the field, not the card)
Click on the drop-down option you'd like to reorder and drag and drop it to the correct place in your list.
Click 'Save'.
Changing from one option to another
Summary
To add a new drop-down option, you need to:
Create the new option
Update all of the records with the old option to use the new one
Remove the old option
Step by step guide
Follow the steps above to add a new option
Go back to your list of records
Filter for those records that have the old option
Select them all, click the action menu (the three dots) and click 'Update records'
Choose your drop-down field, and select the new option. If your drop-down list allows multiple options to be selected, choose 'Add to existing values' as the merge option.
Click 'Update'
Follow the steps above to remove the old option
Success! Drop-down updated!